Shipping policy
Shipping Policy
At Erbnaryx, we are dedicated to delivering our unique Bohemian home decor to your doorstep as efficiently as possible. We offer Free Shipping on all orders.
Order Processing Time
All orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your package has been dispatched.
Please note: Orders are not shipped or delivered on weekends or holidays.
Shipping Origins & Delivery Estimates
To ensure the best availability and fastest delivery times, we utilize a hybrid fulfillment network. Depending on the product's stock location, your order will be shipped from either:
- Our UK Warehouse (via Amazon Logistics): For products currently in stock locally.
- Our International Fulfillment Center (Asia): For specific designs and global inventory.
Because of this, if you order multiple items, they may arrive in separate packages.
Estimated Delivery Times
- United Kingdom: 3 - 10 business days
- United States & Europe: 7 - 15 business days
- Rest of the World: 10 - 20 business days
*These are estimated delivery times. Actual delivery may vary due to customs clearance, carrier delays, or weather conditions.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking number. You can track your package directly on our website or via the carrier's portal.
Customs, Duties, and Taxes
Erbnaryx is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Contact Us
If you haven't received your order within the estimated timeframe, please contact us at support@erbnaryx.com or call us at +44 7546 076979.